We answer tenant questions
Tenants contact us with questions and repair requests, so you spend less time dealing with them.
For rental property owners
Property Management in Ottawa
We handle tenant questions, rent records and repairs for your rental house, townhouse or apartment. You get reports that show the rent received, expenses and work done.
How the service works
Let us handle the daily work.
Spend less time answering tenant questions, chasing rent and arranging repairs. We handle that work and keep you up to date on your property.
Before we start, you get a written agreement with our services, fees and repair spending limits. You know what we handle and which decisions need your approval.
Need a tenant? We can advertise the home, run showings, check applications and arrange the lease. Already rented? We review the lease, payment records and open repairs before taking over.
We manage rental houses, townhouses and apartments that are not condo units. For condos, we offer leasing only. We do not handle individual room rentals.
See service detailsWe arrange repairs
We arrange approved repairs through our 24/7 contractor network and keep you updated on the work and costs.
You can track rent and costs
Your reports show rent received, expenses and repairs. Ask us about any charge.
Help throughout the tenancy
We handle leasing, inspections, renewals and move-outs, as agreed in your contract.
Repairs and inspections
We keep track of the work.
We track repair requests, arrange approved work and record inspection results.
Ongoing property management
Support from leasing through move-out.
Your agreement lists what we handle, what it costs and which decisions you approve.
Rental ads and photos
Advertise your home with clear details and photos.
Questions and showings
Answer questions, book viewings and follow up with interested renters.
Tenant screening
Check applications using fair, consistent criteria and keep a written record.
Lease and move-in
Arrange the lease, required information, deposits and move-in records.
Rent collection
Collect rent, record payments and follow up as agreed in the lease and management contract.
Repairs
Receive repair requests and arrange approved contractor work.
Property inspections
Inspect the property with the required notice, record its condition and follow up on repairs.
Owner reports
Show you rent received, expenses, repairs and tenant updates.
Renewals and move-outs
Handle lease renewals, move-out records and preparations for the next tenant.
Keep your rental running
Spend less time chasing tenants and repairs.
We keep leasing and approved repairs moving, give tenants someone to call and keep you updated on costs. You can make decisions using clear records.
Get a Property Management Quote Book a Portfolio Review24/7 maintenance network
Our contractor network is available 24/7. Response times depend on urgency, access, approval and contractor availability.
Contractor work and costs
We track approved work, invoices and follow-up at each property. You can see what was done and what it cost.
Reports showing income and expenses
Your reports show rent received, expenses, repairs and decisions. Ask us about any item.
Homes, buildings and groups of rentals
We manage Ottawa houses, townhouses, rental apartments, buildings and townhome communities. For whole condo units, we offer leasing only. We do not handle individual room rentals.
Explore portfolio managementLandlord and Tenant Board matters
Get help organizing a tenancy issue.
Unpaid rent, tenant conduct, property access and repair disputes need clear records and follow-up.
We review the property issue, organize records by date and track your instructions. We then handle the follow-up agreed in your management contract.
If you need legal advice, a Landlord and Tenant Board (LTB) application or representation, we can connect you with a licensed Ontario lawyer or paralegal. With your approval, we share the records they request and help with property follow-up.
Discuss a Tenancy Issue- 01
Review the tenancy issue
Review what happened, your concerns and the property decisions that need attention.
- 02
Records in date order
Keep messages, photos, invoices, rent records, inspection notes and your decisions in date order.
- 03
Help with agreed steps
Handle the administrative steps you approve or your licensed professional recommends. Track documents and delivery records.
- 04
Find licensed legal help
Help you decide when to get licensed advice, connect you with an Ontario lawyer or paralegal, and share organized property records.
- 05
Owner updates
Tell you what has happened, what needs your decision and what happens next.
Getting started
How we take over management.
- 01
Review your rental
Check the home, repairs, timing and the help you need.
- 02
Get ready and advertise
Prepare the ad and photos, answer questions and arrange showings.
- 03
Find a tenant
Check applications, get your approval, arrange the lease and record move-in details.
- 04
Handle the daily work
Answer tenant questions, track rent, arrange repairs and handle inspections and move-outs.
What you get
What we handle for you.
Your written quote lists the services, fees, repair approval limits and reports for your property.
Management service
- Rental ads and photos
- Tenant questions and viewing bookings
- Application checks and lease arrangements
- Rent collection, payment records and follow-up
- Tenant and owner communication
- Repair requests and approved contractor work
- After-hours requests and urgent issues
- Inspections with the required notice
- Reports showing rent, costs and repairs
- Lease renewals, move-outs and preparing for the next tenant
What we agree before starting
- Repair spending limits and approval for major work
- Support with legal notices or Landlord and Tenant Board matters
- How after-hours and emergency requests are handled
- Services, fees and any extra charges
- Pricing for owners with several properties
- Your insurance, tax and mortgage responsibilities
Owner resources
Learn about leasing, fees and management.
12 min read
For ownersSelf-management cost worksheet
Calculate the time, running costs and responsibilities behind self-managing an Ottawa rental, then compare them with a written management proposal.
Read guide 01
11 min read
For ownersTransparent owner reporting
A practical field-by-field guide to owner statements, rent received, expenses, maintenance, leasing and open decisions in a property management report.
Read guide 02
10 min read
For ownersChoosing a property manager
Compare Ottawa property managers by their services, fees, local experience, communication, repair approvals and contract terms.
Read guide 03Useful details
Property management questions.
What does an Ottawa property manager do?
We can advertise the rental, run showings, check applications and arrange the lease. Ongoing management covers rent records, tenant questions, repairs, inspections, owner reports and move-outs. Your agreement lists the services included.
Does property management include tenant placement?
Yes, if you need it. We list the leasing work and any separate fee in your agreement before we start.
How are maintenance decisions made?
We agree on repair spending limits and emergency procedures before we start. Our contractor network is available 24/7. Response times depend on urgency, access, contractor availability and the work approved.
How can a property manager help my rental?
We answer inquiries, keep leasing and repairs moving, and show you where money is going. This helps reduce avoidable delays and gives you the information you need to make decisions.
Can you help with an LTB-related tenancy issue?
Yes. We can review the property issue, organize messages and records by date, and help with the next practical steps. If you need legal advice or representation, we refer you to a licensed professional.
When should an owner involve a lawyer or paralegal?
Use a licensed Ontario lawyer or paralegal when you need legal advice, legal document selection or preparation, an LTB application or representation. With your approval, we can connect you and share the property records they request. The Landlord and Tenant Board decides what it accepts as evidence.
Which Ottawa residential properties do you manage?
We manage houses, townhouses, apartments that are not condo units, rental buildings, townhome communities and groups of residential properties. We do not manage condo units or individual room rentals. Whole condos can use our leasing-only service.
How much does full property management cost?
We quote for your property and the work you need. You receive the services and fees in writing. We also offer custom quotes for several properties.
Start with the property
Discuss property management.
Tell us where your rental is, when you need help and what you want us to handle. You can also call or email.
Call 613 800 2000